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Cadia Valley Operations is owned by Newcrest Mining Limited and is one of the largets gold mining operations in Australia. Operations include two underground mines and an ore processing facility.

Stakeholder Communications

Newcrest is committed to understanding the expectations of its stakeholders through effective, respectful and empathetic consultation.

At Cadia Valley Operations (CVO), Newcrest uses a range of consultation tools including individual meetings, public meetings, focus groups, newsletters, community sentiment surveys and a Community Complaints Hotline.

View minutes from Community Consultative Committee Minutes.

View the Cadia Valley Operations Newsletter.

View the CVO Blasting Schedule.

View the Coronavirus (COVID-19)

View the Tailings Dam Dust Management


Got a gripe about CVO?

Call our toll free number 24 hours a day, any day of the year and speak to a community relations officer. All complaints raised by the community will be responded to within 24 hours. Call the Community Complaints Hotline on 1800 063 043.

View Newcrest CVO’s complaint management and reporting protocol.

Cadia Complaints YTD

Community Complaints reported in the 2019 2020 financial year.

Community Complaints reported in the 201819 financial year.

View the Community Complaints reported in previous financial years.


Community Sentiment Survey

In 2010 Newcrest asked CVOs near neighbours to rate its community relations performance.  View the results of the survey at 2010 Community Sentiment Survey.Cadia Community Complaints Current Financil Year