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Cadia Valley Operations is owned by Newcrest Mining Limited and is one of the largets gold mining operations in Australia. Operations include two underground mines and an ore processing facility.

Stakeholder Communications

Newcrest is committed to understanding the expectations of its stakeholders through effective, respectful and empathetic consultation.

At Cadia Valley Operations (CVO), Newcrest uses a range of consultation tools including individual meetings, public meetings, focus groups, newsletters, community sentiment surveys and a Community Complaints Hotline.

View minutes from Community Consultative Committee Minutes.

View editions of the Cadia Valley Operations Newsletter.

View the CVO Blasting Schedule.

View information about Cadia's response to the Coronavirus (COVID-19)

View monthly Operational Updates 

View the Tailings Dust Environmental Health Assessment and Air Quality Monitoring Study


Community Consultation Meetings

View the Cadia Modification 14 RtS Consultation Meetings March 2021 Presentation Pack

View the Cadia District Residents' Meeting May 2021 Presentation Pack


Got a gripe about CVO?

Call our toll free number 24 hours a day, any day of the year and speak to a community relations officer. All complaints raised by the community will be responded to within 24 hours. Call the Community Complaints Hotline on 1800 063 043.

View Newcrest CVO’s complaint management and reporting protocol.

Community Complaints YTD

Community Complaints reported in the 2020 2021 financial year

Community Complaints reported in the 2019 2020 financial year.

Community Complaints reported in the 201819 financial year.

View the Community Complaints reported in previous financial years.


Socio-Economic Study

In February 2020, Newcrest's Cadia Valley Operations engaged Umwelt (Australia) Pty Limited to undertake a Socio-Economic Study to assess the social and financial contributions of the operation in the local community, referencing data from the Financial Year 2018-19.  The study is conducted every five years to ground truth predicitions outlined in the Cadia East Project Approval, and to assist the business in improving its economic contributinos and future engagement programs in the community.  Further information regarding the study is available below.  

Socio-Economic Study Information Booklet 2020

Socio-Economic Study Presentation 2020


Community Sentiment Survey

In 2010 Newcrest asked CVOs near neighbours to rate its community relations performance.  View the results of the survey at 2010 Community Sentiment Survey.